Common queries answered
Frequently asked Questions
For UK orders, you can select either Royal Mail Tacked & Sigtned 24 Hour or 48 Hour Delivery. Items are sent on the same day if received before 1pm.
For Overseas orders, you can only select Royal Mail International Tracked and Signed. Items are sent on the same day if received before 1pm (GMT). Delivery may take up to 10 days depending on the country of destination.
Sorry, at the moment, we do not offer the service to engrave medals. The reverse of the medal is suitable for both ‘ethched’ and ‘laser’ engraving – these services should be available in your local high street or shopping centre.
If you are not satisfied with your purchase, then you will need to pay the postage but can return the item for a full refund.
A Tracking Number will be emailed to you.
We ship worldwide.
If you have ordered multiple items in one order, they will come in one package.
Still need help?
Thank you for your interest in Mountaintop Medals.
We are happy to answer any questions that you may have about our products.
You can use the Contact form below.
Team Mountaintop Medals
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